Before payment goes live
The fee is not automatically enforceable without clear consent and a valid payment arrangement. Cash bookings need a separate policy.
Launch draft · owner review required
Cancellation policy
The current offer is free cancellation at least 24 hours ahead, with a proposed $20 late-cancellation or no-show fee.
Refund timing
The final policy must define deposits, full payments, airport or weather disruption, provider cancellation, and how long refunds take.
How to cancel
The production status page will provide a cancellation action. Until then, call Carlene directly.